Sesser 311s purpose is to improve communication and the sharing of information between the city and its residents.
With this tool, citizens can report a variety of public problems (e.g. potholes, broken street lamps, vandalism, fly dumping, etc.), get immediate access to government officials via e-mail or telephone, and quickly and conveniently look up events, news, addresses, hours of operation, phone numbers, and other general information. The app also has push notification message capabilities allowing residents to learn about road closures, event reminders, boil orders and other important alerts.